All prices include VAT. Excluded are transportation costs.
Each order will be shipped with its receipt, valid for warranty purposes. On request it is possible to issue an invoice, indicating all the company's data. The bill replaces the receipt and will be valid for the guarantee.
Service and Warranty
All products are covered by warranty petrolioshop.com original Italian manufacturer of two years for defects, according to DL 24/02. Are not covered damage caused by improper or careless use of the products sold.
If you want to avail the warranty on a product purchased, simply contact us by phone, fax or e-mail.
Ponte San Giovanni (Perugia - Italy)
Via Benucci, 92
Tel / Fax +39 075.396236
Mail: [email protected]
Right of Withdrawal
If you are not satisfied with the goods, you can return. You will be reimbursed as provided by law. The law (Decree number 185/99) establishes a deadline to exercise the right of withdrawal quantified in 10 days from receipt of goods.
Contact us by phone or mail for information regarding the return shipment of the object.
To exercise the right of withdrawal also have to choose between one of the following options:
replacement of the goods;
Refund of money: in this case to indicate details of a bank account or post office (complete IBAN and account holder); reimbursement for the price of the product and will be made within 30 days. from receipt of the returned merchandise. The costs charged to the customer are those related to the shipment and delivery of the goods.
Returned products must be intact, inserted in their original packaging complete in all its parts (including any documentation and accessories such as manuals, cables, etc.) And with adequate external packaging carefully sealed to ensure integrity during transport.
Transport costs for the right of withdrawal are borne by the customer.
Attention, products sent to our warehouse after the deadline, or devoid of the above requirements, can not be refunded. Once the goods arrived at our warehouse, will always be examined for any damages not caused by transport.
Return Merchandise Returns and Warranty
Transport costs for returning the goods are borne by the customer. The transport costs for the return of defective goods under warranty are always charged to petrolioshop.com.
Our packages traveling by express courier and in case of availability leave our warehouse after a few hours of your order.
For more information on shipping costs and delivery times cosultare of our TABLE SHIPMENTS
RULES 'OF PAYMENT
Payments accepted are
Credit card online is the payment method they recommend. Allows you to pay with all credit cards, also prepaid, using the services Paypal, the world leader in online payments. E 'can make the purchase using the recording circuit Paypal, or directly by credit card. For more safety information, visit our website www.paypal.it
Mark: means payment in cash to the courier upon delivery. The carrier does not accept checks and usually travels without rest, you should pay the exact amount. In case of high amounts, petrolioshop reserves the right to request an advance. This payment method is an additional cost of € 5 and is only available for shipments to Italy.
For any information or special requests please contact the No. +39 075.396236 before placing your order.